FAQ

How long does it take for an order to be shipped?

Once an order is paid for you should receive your order in 5-10 business days depending on what part of the country you’re in. We currently don’t ship Internationally.

How will my order be shipped?

Orders are shipped via USPS.

How much is shipping?

$3.00-$6.99= $2.00 Shipping

$7.00-$19.99= $4.00 Shipping

$20.00-$30.99= $8.00 Shipping

$31.00-$49.99= $12.00 Shipping

$50.00-$74.99= $16.00 Shipping

$75.00 + = $20.00 Shipping

Will I be charged tax?

If your debit/credit card has a billing address in the state of California then you will be charged 9.75% tax.

 How will my payment be processed?

Payment will be processed through www.stripe.com and we do not see or have access to your information. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.

 Can I receive a refund or exchange my purchase?

You have 10 days from the time your items have been delivered to return your items as long as they still have the tag on them and are in perfect condition. You must email us prior to sending the items back so that we are aware that you will be sending back or if you are trying to exchange for a different size.  

 

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to info@officialunfazed.com and we will be happy to assist you in any way we can.